Refund Policy: love it or your money back
If you're not happy with your speech, you can get a full refund within 7 days of purchase. Use the "Request a refund" link at the bottom of your speech page, or email info@saiditwell.com from the address you used at checkout (or include your receipt).
Before you ask, you may want to try a revision. They're free and unlimited: tell us what's not quite right ("shorter", "less formal", "add the story about the boat").
A few simple limits
- One refund per customer. We recognize a customer by email address or payment card. If you've had a refund before, later purchases aren't eligible for another.
- Tell us why, briefly. We ask for a short reason so we can improve. Any honest reason is accepted.
- Refunded speeches are turned off. Once your refund is processed, that speech's page, PDF, cue cards and revisions are no longer available.
How it works
We process refund requests within 2 business days. Refunds go back to your original payment method through Stripe and usually appear on your statement within several business days, depending on your bank.